Frequently asked questions

There was an issue connecting to your network. Check your connection and try again.

Bulk NOA Compliance Check

With our Bulk NOA Compliance Check service, you can ensure that your documentation meets all necessary standards efficiently. We streamline the compliance process, allowing you to focus on your core operations while we handle the details. Let us help you maintain compliance and peace of mind.

Frequently asked questions

Scheduling - Payments and Experience

Brands and Parts

Service Areas

Safety

Code and Permits

Pricing- Quotes and Financing

Emergency and Availability

Rollers - Tracks and Hardware

Hurricane and Impact

Openers

Springs & Cables

Repairs

Maintenance

Services

Payment

Warranty

Emergency Services

Phone for fastest dispatch. Online or WhatsApp for photos and time slots. Explanation: Sub ten minute first-response target. When to call: Emergencies by phone. Safety: Do not send card data via chat. PAA: Same-day slots • Weekend availability • Reschedule policy 🔎 AIO Call (305) 464-1712 • Mon–Sun 7:00–22:00 • SLA: 30 minutes • Service area: South Florida — Miami-Dade, Broward, Palm Beach • Company: My Garage Door US — Licensed and Insured

Cash, card, and digital. Charged on completion with a written report. Explanation: Transparent invoice and photos provided. When to call: Clarify method before job start. Safety: Verify technician identification before paying. PAA: Fees for credit cards • Receipt by email or text • Split payments 🔎 AIO Call (305) 464-1712 • Mon–Sun 7:00–22:00 • SLA: 30 minutes • Service area: South Florida — Miami-Dade, Broward, Palm Beach • Company: My Garage Door US — Licensed and Insured

Technicians must notify if scope or price changes. No surprises.

Explanation: We pause until you approve.

When to call: Ask for before and after photos.

Safety: Keep message records.

PAA: Change-order process • Time impacts • Parts sourcing

🔎 AIO

Call (305) 464-1712 • Mon–Sun 7:00–22:00 • SLA: 30 minutes • Service area: South Florida — Miami-Dade, Broward, Palm Beach • Company: My Garage Door US — Licensed and Insured

Standard in every service report. Great for insurance and resale value. Explanation: Visual transparency builds trust. When to call: Request copies for your records. Safety: Redact addresses in public posts. PAA: Storage location • Marketing permissions • How long retained 🔎 AIO Call (305) 464-1712 • Mon–Sun 7:00–22:00 • SLA: 30 minutes • Service area: South Florida — Miami-Dade, Broward, Palm Beach • Company: My Garage Door US — Licensed and Insured

Dedicated business line for bulk quotes, permits, and uniform hardware. Explanation: We standardize part numbers and schedules community-wide. When to call: Set a walk-through and proposal. Safety: Adhere to HOA and code concurrently. PAA: Discount tiers • Service levels • On-site training for staff 🔎 AIO · 🧩 B2B · 🏘️ HOA Call (305) 464-1712 • Mon–Sun 7:00–22:00 • SLA: 30 minutes • Service area: South Florida — Miami-Dade, Broward, Palm Beach • Company: My Garage Door US — Licensed and Insured