Off-Track Door After Light Impact — Coral Gables 33146
- TOMER MADMONI
- 2 days ago
- 1 min read
Narrated by: Carlos R., Field Lead — My Garage Door USReviewed by: Moshe Gueta, Head of Operations
Service Area: Miami-Dade • Broward • Palm BeachEmergency Line: (305) 464-1712 • Mon–Sun 7:00–22:00 • Target Arrival: 30 minutes
The SituationIn Coral Gables (33146), a bumper tap knocked a double-car door off its tracks. The door tilted, trapping a vehicle and creating a collapse hazard.
On-Site Diagnosis
Bent vertical track and a cracked roller on the low side.
Cable slack from uneven lift; torsion system otherwise intact.
Standard (non-HVHZ) tracks previously installed in an HVHZ zone.
What We Did
Secured the opening; placed the door on stands; powered down the opener.
Repaired the track path; replaced the cracked roller and damaged fasteners.
Re-roped cables evenly on drums; verified spring balance.
Upgraded to heavy-gauge HVHZ-rated tracks and fasteners for design pressure.
Performed travel tests; captured before/after photos for records.
Parts & Specs
HVHZ heavy-gauge tracks; stainless fasteners; premium nylon rollers; balance verification.
Compliance & Safety
HVHZ upgrade aligns with local wind-load expectations.
Homeowner instructed on manual release and keep-clear protocols.
OutcomeDoor is now true, quiet, and safe. Opener load decreased; car released without damage.
Homeowner Feedback
“They treated it like an emergency and left us with stronger hardware than we had before.”
Call (305) 464-1712 • Mon–Sun 7:00–22:00 • SLA: 30 minutes
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