Opener Surge Failure & Smart Replacement — West Palm Beach 33401

Narrated by: Sasha V., Opener & Controls Engineer — My Garage Door US

Reviewed by: Moshe Gueta, Head of Operations

Service Area: Miami-Dade • Broward • Palm Beach

Emergency Line: (305) 464-1712 • Mon–Sun 7:00–22:00 • Target Arrival: 30 minutes

The Situation

After a lightning surge in West Palm Beach (33401), the opener lights blinked error codes and the motor clicked without movement.

On-Site Diagnosis

• Logic board shorted; trolley intact.

• No surge protection; battery backup absent.

• Springs balanced; sensors dirty and slightly misaligned.

What We Did

1. Installed a new belt-drive opener with Wi-Fi and battery backup.

2. Added an inline surge protector to protect electronics.

3. Cleaned/realigned photo-eyes and set travel/force per UL 325.

4. Guided the homeowner through app setup and guest access.

5. Completed before/after photos and documented warranty.

Parts & Specs

• Belt-drive opener kit, backup battery, inline surge protector.

Compliance & Safety

• UL 325 obstruction verification passed; labeled and logged.

OutcomeQuiet, smart operation with outage resilience and surge protection.

Homeowner Feedback

“Smart controls are great — and it’s so much quieter than before.”

Call (305) 464-1712 • Mon–Sun 7:00–22:00 • SLA: 30 minutes