Narrated by:   Riley A., Coastal Systems Technician — My Garage Door US Reviewed by:   Moshe Gueta, Head of Operations Service Area:  Miami-Dade • Broward • Palm Beach Emergency Line:   (305) 464-1712  • Mon–Sun 7:00–22:00  • Target Arrival: 30 minutes The Situation A Pompano Beach (33062)  garage near the coast showed extensive rust on hinges, rollers, and fasteners, with water and sand intrusion under the door. On-Site Diagnosis Corroded steel rollers and hinges; pitted fasteners. Torn...

Narrated by:   Sasha V., Opener & Controls Engineer — My Garage Door US Reviewed by:   Moshe Gueta, Head of Operations Service Area:  Miami-Dade • Broward • Palm Beach Emergency Line:   (305) 464-1712  • Mon–Sun 7:00–22:00  • Target Arrival: 30 minutes The Situation After a lightning surge in West Palm Beach (33401) , the opener lights blinked error codes and the motor clicked without movement. On-Site Diagnosis Logic board shorted; trolley intact. No surge protection; battery backup absent....

Narrated by:   Miguel R., Spring & Counterbalance Lead — My Garage Door US Reviewed by:   Moshe Gueta, Head of Operations Service Area:  Miami-Dade • Broward • Palm Beach Emergency Line:   (305) 464-1712  • Mon–Sun 7:00–22:00  • Target Arrival: 30 minutes The Situation A two-car door in Pembroke Pines (33028)  was stuck halfway. The red cord had been pulled under load — a risky condition. On-Site Diagnosis One torsion spring snapped at the winding cone. Cables slack; opener strained and...